Chartis Sucks Customer Reviews and Feedback
The Chartis Group provides comprehensive advisory services and analytics to the healthcare industry including physicians, hospitals, and health systems.
A disappointed employee shares his experience on indeed.com, "Chartis talks about teamwork but doesn't facilitate that philosphy in its individual units. Many unhappy and dissatisfied employees. Employee counterparts are unprofessional, rude and unwilling to assist. Management is more like the good old boys club. Management turns a blind eye when people who are good at their jobs but not with other people. They put people in charge who don't want to be and those people who are suppose to train don't want to share information. Most of the employees have a bad opinion of the company and express bias. They don't appreciate employees and more interested in profits than making happy employees. A happy employee creates a profitable environment for everyone concerned. Management isn't respectful to subordinates and are lazy and look to blame assistants for their mistakes, so document, document and document."
Current Employee - Consultant says"New hires are staffed without regard to previous experience and expected to fill the mold of those who grow up in the firm. "Chartis Family" seems to be a good recruiting term, but there is little training and onboarding to make you feel welcome and a part of the organization, so you feel like an outsider at a very small firm. Lack of diversity results in narrow focus and approach and shows little regard to thinking outside of the "Chartis Way." Company appears to be experiencing growing pains and doesn't seem to have a handle on the direction and resources needed to support their strategy."
Current Employee - Consultant says"Very small teams, with poorly aligned staffing. No consideration for seniority, or past experience when staffing is made; brand new people are put on teams where they are the only full-time person and left to flounder. If you are newer to consulting, a firm with more support and larger teams may be beneficial."
Former Employee - Anonymous Employee says"The company is in flux, part-owned by PE. This structure affects the employee experience as they brought in unrelated businesses as an attempt to raise the exit multiple. They don't have strong team controls to ensure employee growth and satisfaction. Many of the managers are not good people leaders. A lot of the more tenured people at the firm have been in the healthcare industry for a long time and have good consulting skills, but terrible leadership skills. The rainmaker partners have not figured out a good system for developing talent. They sell dozens of projects and want to be deeply involved in all of them. Often, that means they will fly in at the 11th hour and want you to re-shuffle/re-wordsmith everything. (*note I have seen this happen to everyone - even the people at the EM or Principal level) The company has sweet spot projects with Academic Medical Centers/Community Medical Centers that they sell repeatedly (great for them)! However, as a consultant, this can limit your ability to grow as they typically aren't a great experience for you to learn or improve your exit opportunities. Also, the company - while respected in its narrow niche - is not well known otherwise. Consultants here are paid a bit below the industry rates, without any advantages of better experiences, work/life, culture, or exit opportunities."
says"downsides include overloaded, underpaid, inadequate manpower or support, bias, high turnover impedes work progress."
Former Employee - Recruiting Coordinator says"Lack of diversity- diversity rate is not too impressive"
Former Employee - Consultant says"Unfair compensation. The company is not diverse at all makes you feel uncomfortable."
Former Employee - Anonymous Employee says"The firm seems to have gotten away from its roots of a small, entrepreneurial family feel to more of a focus on growth and less on its employees overall happiness or well-being. Chartis has also become a lot more hierarchical, layered and secretive within the leadership structure."
Executive Liability Underwriter (Former Employee) says"A typical day at work requires a lot of multi-tasking. I learned about the underwriting side of the business. The environment was fast-paced, but I found the expectations to be unrealistic. The work was new & difficult for me, but I gave it my best. Incompetent management if a manager was in that position locally and limited on-line training provided. No hands on training, Incompetent management"
claim examiner (Former Employee) says"they hire through personal connection than job performance; almost entirely female office full of bickering, resentmen and unusual enmity when a younger one comes in, and way too much of gossip. incompetent managementshort breaks"
Business Analyst & Deployment Coordinator (Former Employee) says"As I expected, the environment was fast-paced, but I found the expectations to be unrealistic. My trainer was excellent, but the manager & supervisor were both cut-throats & jerks. Real back-stabbers. The work was new & difficult for me, but I gave it my best."
Underwriting Technician (Current Employee) says"This company talks about teamwork but doesn't facilitate that philosphy in its individual units. Many unhappy and dissatisfied employees. Employee counterparts are unprofessional, rude and unwilling to assist. Management is more like the good old boys club. Management turns a blind eye when people who are good at their jobs but not with other people. They put people in charge who don't want to be and those people who are suppose to train don't want to share information. Most of the employees have a bad opinion of the company and express bias. They don't appreciate employees and more interested in profits than making happy employees. A happy employee creates a profitable environment for everyone concerned. Management isn't respectful to subordinates and are lazy and look to blame assistants for their mistakes, so document, document and document."
Customer Service Rep (Former Employee) says"Customer Service Calls on Medical benefits and Medical ClaimsComfortable work environmentNo room for advancement"
First Notice of Loss Claims Rep (Former Employee) says"Great place to work if you are a college student. Not so great place if you aren't. They have a high turn over rate. they do not pay enough."
First Notice of Loss Intake Specialist (Former Employee) says"Working for this company is for one who believes in looking out for themselves, and staying to themselves. Getting close to people only gets you turned on. Everyone's business gets thrown around, and it's run by a micromanagement team of "yes men", and rules are created by those who obviously have never done the job. People are underpaid coming in the door, and your success is not based on your ability and work ethic. It's based on who you befriend, and even then once you get the position, it's only if they see in you that they can use you as a personal spawn to accomplish their dirty work.free parking, cheap beverages.lazy people get important positions, which means the most important and vital positions have someone either with an attitude, or a phone they won't answer."
Accountant 1 (Current Employee) says"Good learning experience, however no job efficiency and lack of expertise in the management process. There isn't any work process as the management is trying to understand and streamline our work so basically management is using us a the guinea pigs to test things out. The hardest part of the job is to juggle work and personal life. Long hours and management is never satisfied with our work. People are quitting and we are giving more responsiblities. My co workers are great. We have great team work and always available to offer help. I started as Accountant1 five years ago and still I am an Accountant1 even though I am required to do more work with more job responsibilities. There isn't any job security. The enjoyable part of the job is to learn and my coworkers are enjoyable. The hardest part of the job is that we have our duties but more duties are given to us and we are expected to learn it quickly. Since management is trying to streamline processes, they are basically confused on how to start and finish. I am efficient and a hard working person, however if the job doesn't entail a flow of work or job efficiency, then it gets a bit difficult to follow.teamworkmanagement"
Senior Accountant (Former Employee) says"Typical accounting work, closings and posting of journal entries. Many people that worked there were set in their ways and we adverse to change.Close to homeOld systems leading to lots of overtime"
Underwriting Technician - Construction (Current Employee) says"A tyical day at work requires a lot of multi-tasking. I learned about the underwriting side of the business. The majority of my co-workers are a pleasure to work with."
Project Manager (Consultant), AIG (Former Employee) says"With the reorganization and the migration the company has no real structure it seems they can not find their way out."
Billing Specialist (Former Employee) says"When working there i was surprised at the lack of moral or ethical behavior among the upper-management. the pressure of the work, which is simple and redundant, was very unnecessary, but i have built long and lasting relationships.pay and ot was availablesense of urgency was very much over done."
Business Analyst (consulting) says"decent place to work but low pay scale. management did not seem to have a good sense of future company direction.lack of training for provided to the employees"
SENIOR UNDERWRITER (Former Employee) says"There was never a typical day and I guess that was what you could say was the norm. The company is known for being an innovator in the market place so we were pivoting on a daily basis to server our customer. I learned that I never want to work for someone who lacks ambition and is waiting to retire and I also learned that with the right focus and continuous communication you can evolve out of any crisis (AIG financial crisis). Company is management seems top heavy, too many EVPs, VPs and SVPs. The challenging part of the job was trying to sell a product which just suffered major brand damage. Most enjoyable part of the job was the exposure to various companies and markets.company is innovative in its approach to accepting risk.the company is seen by competitors as being too innovative in the industry."
Head of Commercial Lines (Former Employee) says"Very good place to work and learn Sometime too much work pressure"
Senior Manager (Former Employee) says"Chartis is a blue chip healthcare strategy company. Depth of knowledge in clinical systems. Long term clients. However it's easy to get isolated when staffed on a large projectAnnual retreat is awesomeCertain managers take micromanagement to a new level. Poor intellectual capital management"
Senior Accountant (Former Employee) says"I did not have a good experience there. Poor management there; long hours of work were required despite the employee's situation. No career advancement."
Underwriter (Former Employee) says"Work was busy at times. Line of communication was not always clear from management down."
Business Analyst (Former Employee) says"I began my career with Chartis in 1992 as an Underwriter Assistant in the field Energy group, which handled underwriting of policies for gas, chemical, petrochemical and oil companies. Shortly after, I was promoted to an Associate Business Analyst. After additional promotions, I became a Business Analyst within the corporate Operations Group. Due to company downsizing, I was recently laid off.christmas free lunch, dress down on last friday of each month in summerno flex time"
Senior Accountant (Former Employee) says"Although Chartis is a great company with several benefits but the fact that it was challenging and difficult to work there, I can't honestly say I had the greatest time there.I can't rememberLong working hours and no appreciation ever"
Heather Robinette says"Still waiting on a $2k refund for a canceled flight in July. They have turned off their customer service phone line which is infuriating. Bought these tickets last December. I’m wondering if I can dispute credit card charge at this point."
Scott says"DO NOT TRUST THE FIVE STAR REVIEWS. Vayama notified me my flight was canceled in April and that they would start the refund process. Called the airline directly and was told Vayama has not contacted them in the past 5 MONTHS to even start the refund process! I kept getting scripted responses from Vayama that the "process" has been started and that I dont need to contact them. They shut off their phones and emails get me nowhere. I have been blatantly lied to and was led to believe I was waiting on the airline to initiate the refund when in actuality I have been waiting on Vayama just to start the refund process. Thousands of dollars and tons of hours wasted. Save yourself the stress and money and go with a more reputable company."
liliya hrytsyuk says"❌❌❌Stay away❌❌❌ if you guys don't want to loose money. Lost with this company $1k. Worst and Rude rude rude customer Service. Half of my flight got cancel due the Covid19 border got closed.I got notification from Air lines that my fight got rescheduled, then I called straight to airlines To check in my flight status. They said that half of my flight is canceled. Airlines told me to contact to company that I bought ticket threw and reschedule or cancel the flight. Guess what, these ass wholes said nothing is Cancelled because they didn't get any info about closed borders or cancelled flight, Yay, thank you, if i didnt contact to Air Lines to check aboht flight status i would flew away and I would stuck for whole my Trip in half way, even tho i bought round trip ticket, And guess what, they refuse refund for cancelled ticket. Fraud company Stay away if you guys do not want to get disappointed ☹️ Very disappointed ☹️"
پژواک ۱۱:۱۱ The Echo 11:11 says"They are air pirate , they should be in jail! They have stolen at least $2400 so far from alone! Imagine how much money they have made out of people’s desperation! I’m gonna die the unruly air industry and TSA for creating a communist type Mafia that triple charge people and blame it on Plandemic"